Due to the Christmas period please expect slight delays in the processing of your order

Shipping

Thank you for choosing FutBoxNZ for your mystery box endevours. We're dedicated to providing you with the best possible service, including prompt and reliable shipping. Please take a moment to review our shipping policy.

Shipping Methods: We offer only 1 shipping option to meet your needs:

  1. Standard Shipping NZ/Worldwide: Orders are typically processed and shipped within 1-3 business days. Delivery times vary depending on your location but generally range from 5-15 business days
  2. Express Shipping: Coming soon..

Shipping Costs: Shipping costs are calculated based on location of your order. You'll see the exact shipping cost at checkout before completing your purchase.

Shipping Restrictions: No current shipping retrictions 

Shipping Address: Please ensure that your shipping address is complete and accurate to avoid any delays or issues with your delivery. We are not responsible for lost or delayed shipments due to incorrect addresses provided by the customer.

Shipping Holidays: Please note that our shipping carriers may observe holidays, which could affect the processing and delivery of your order. We'll do our best to notify you in advance of any anticipated delays due to holidays.

Shipping Damage or Loss: In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team as soon as possible. We'll work with you to resolve the issue and ensure that you receive a satisfactory outcome. If product is not up to standard you will have to pay shipping for returns.

Questions or Concerns: If you have any questions or concerns about our shipping policy or need assistance with your order, please don't hesitate to contact us. We're here to help!

Thank you for choosing FUTBOXNZ